customer support – Talk Business | Entrepreneur & Business Advice

How Cisco Networking Can Benefit Your Business

August 5, 2022September 26, 2022 Jones customer service, customer support, Networking, productivity

There comes a point in your business’s development and growth when a coordinated and flexible systems network becomes an essential

Marketing

SMS Marketing Trends To Know in 2022 to Grow Your Business

June 27, 2022June 27, 2022 Jones customer service, customer support, marketing campaigns, SMS

SMS marketing has become one of the leading marketing methods that many businesses use to engage with their audience and

Top 5 Tips When Buying Small Business Insurance

June 27, 2022June 27, 2022 Rachael Caffrey business insurance, customer support, insurance claim, insurance providers, SME

When you buy insurance, you are buying a service. And when it comes to business insurance, it’s ever more important

Strategy

6 digital business strategies to improve customer experience

November 29, 2021September 20, 2023 Dominic Lill automation, customer experience, customer support, digital strategy, feedback

How can digital business strategies improve customer experience? Digital customer experience business strategies focus solely on customers’ interactions with a

People

How do online bookies make sure to have a functioning customer support department?

September 24, 2021September 28, 2021 James Smith betting, customer support, gambling

Gambling websites are slowly but steadily becoming more popular. Due to the fact that online bookies are available 24/7 and

Technology

Customer experience is pivotal to the success of your business

March 12, 2021November 10, 2022 Dominic Lill Customer, customer experience, customer support, Reputation

Providing a high-quality service that satisfies the customer’s needs is essential. With every sector saturated with competition, making it difficult

Strategy

How to improve your website’s conversion rate simply

June 29, 2020January 19, 2022 James Smith chat, conversion rate, conversions, customer support, email campaign, heat map, live chat, Website

A converting website is a successful website, and if it isn’t converting as you’d like, there are steps you can

Success

How to set up a loan brokerage company

October 31, 2019 Dominic Lill broker, brokerage, customer support, Funding, licensing, loans, mortgages

A loan brokerage company can be a successful business. But how can you build a loan brokerage company from the

Strategy

Tips to avoid common IVR call centre mistakes

May 29, 2019May 29, 2019 Dominic Lill call centre, customer support, IVR, phone, voice response

Interactive Voice Response (IVR) has completely changed the way that customer calls can be handled. IVR can be especially helpful

Technology

5 things you must know when selecting an email provider

October 12, 2018November 10, 2020 Dominic Lill Budget, Communication, customer support, email, reporting tools, Security, service provider, templates

Before you start searching for the best email service provider (ESP), let’s do first an exercise of imagination. Think for

Strategy

5 tips for exceptional internal customer support

July 18, 2018 Dominic Lill Communication, customer support, email, employees, help desk, internal, phone, Service, staff, team, team members

You need to have proper customer service to grow, because without a solid customer base, you will not get far.

Strategy

How technology can support insurance business growth

March 28, 2017March 14, 2017 Dominic Lill Business advice, Cloud, competition, customer experience, customer support, digital transformation, digitalisation, efficiency, growth, insurance businesses, insurers, IT, Mobile, operating systems, productivity, SMEs, software, technology, Websites

In the fast-paced business world we live in, it’s never been more important for companies to utilise technology which adds