Call centre outsourcing in 2021
The coronavirus has impacted the economy of the UK, leaving businesses in a position of uncertainty for the foreseeable future.
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contact centre
5 reasons your small business needs a contact centre
Contact centres offer benefits to businesses of all sizes, across a wide range of industries. Consumers are becoming increasingly demanding
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Call centres in the Philippines – The rise of an offshore nation
Millennia ago, the weather carved out the gorgeous islands of the Philippines full of beautiful scenery and kind people. In
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Call centres in the UK losing to overseas competitors
In the booming age of technology, should call centres in the UK fear being phased out by robots and artificial
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5 signs your contact centre needs an upgrade
Your contact centre could be the only point of communication your customers have with your business after the initial sale.
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Put your contact centre on a post-Christmas diet
Christmas brings consequences. All that excess and over-indulgence has to be paid for – and for any business, New Year
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