Homeward inbound: How you can expertly take business calls remotely
The pandemic has forced many of us to undertake various corporate responsibilities from our humble homes – and those responsibilities
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calls
Your guide to making cheaper and more effective international business calls
Today, going global is just another step for the majority of businesses. With the world more interconnected than ever before
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Communication technology that fits in your budget
Every business owner knows (or should know) that communication is the key to success. So, when you’re setting up a
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Mobile phones & productivity – The power is in your pocket
When you sit on the bus, or train, or actually anywhere, you will see almost everyone scrolling through their phone.
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An introduction to Voice Over IP (VoIP)
Voice Over Internet Protocol (VoIP) is a new technology that enables users to make voice or telephone calls through a
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The business benefits of a virtual receptionist service
Small business owners across the UK who are looking to scale up, or even just start up on the right
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UK businesses struggling to reach unpredictable British consumers
Despite rarely being more than a few inches away from our smartphones, a majority of British consumers (68%) say they
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Call apps for business: Do you need them?
Being able to connect efficiently and reliably to customers, employees and investors are vital in the success of any business.
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Five telecoms tips for 2015
2015 has arrived and many of us are busy making resolutions for the New Year and beyond. Dave Millett of Equinox,
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1 in 10 go elsewhere if customer service fails
No second chances: 11% of consumers have switched to a competitor after just one attempt to resolve a problem. One
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