response – Talk Business | Entrepreneur & Business Advice

7 ways to get great online reviews for your small business

September 10, 2018September 5, 2018 Dominic Lill customers, email, feedback, free trial, influences, invcentives, links, negative, Online, positive, ranking, response, reviews, small business, users, Website

These days, customers are savvier than ever, which means they no longer respond to generic sales pitches or salesy content.

Strategy

7 ways to improve your ecommerce business’s customer services

July 18, 2018 Dominic Lill Communication, contact, customer service, Ecommerce, email, FAQs, phone, problems, queries, response, returns, team, Website

Running an ecommerce business effectively isn’t just about getting people to buy from your website and sending orders out to

Marketing

What you need to know before you invest in an 0800 number for your business

August 16, 2017 Rachael Caffrey Advertising, business, customer service, freephone, Investing, public perception, response

Thinking of investing in an 0800 for your business? Well, here are a few things to consider before you do.

Strategy

How to manage a crisis in your business

May 29, 2017May 30, 2017 Dominic Lill Business advice, business crisis, Clients, communications, Company, Management, media storm, PR disaster, reaction, Reputation, response, share price, SMEs, social media, Twitter, United Airlines

Tim Jotischky is a crisis and reputation management specialist and senior consultant at London PR agency PHA Media, and works with

Strategy

5 surefire ways to improve your customer service via social media

November 30, 2016December 6, 2016 Dominic Lill 0 Comments Business advice, complaints, customer service, entrepreneur, Entrepreneurs, Facebook, LinkedIn, marketing, Online, queries, response, SMEs, social media, strategies, Twitter

For businesses, platforms like Twitter, LinkedIn and Facebook have become essential components of their customer service and marketing strategies. According