Top Ways to Use AI to Personalize the Customer Experience
In the past, businesses relied on generic messages and broad campaigns based on trends and hunches to market their offers
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customers
Freshdesk vs. Zendesk: A Comprehensive Comparison
In the ever-evolving landscape of customer support, Freshdesk vs Zendesk emerges as a hot debate. Both bring robust features to
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Sales Funnel Optimisation: Maximising Conversion Rates and Sales Growth
In today’s competitive business landscape, organisations are constantly seeking ways to improve their sales processes and maximise revenue generation. One
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3 Ways to Keep Customers Loyal to Your Business
Customer retention is critical for any business. Is it important that you attract new customers but you must be able
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10 Strategies For Keeping Customers Happy
An essential part of running any business is keeping customers happy. Without your customers, your business wouldn’t be able to
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Is VoIP Calling Secure?
When having sensitive business conversations, sharing confidential financial information or receiving payments over business calls, it is essential that these
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Designing for Virtual Presentations: Tips for Engaging Audiences in a Digital Environment
With so many events and meetings moving to online platforms, converting traditional and in-person presentations to virtual formats is a
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Top 5 Customer Service Stats to Know in 2022
Virtually all businesses have been negatively impacted by the COVID-19 pandemic in one way or another. Whether it’s due to
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4 Essential Ways Your Business Must be Reachable
We live in a world that is more interconnected than ever and we expect to be able to reach and
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How to Boost Your Sales With Lead Generation
Capturing customers and generating revenue is a long and complex journey for any business, regardless of industry or what you
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How to scale your business to create more profits
When you first establish your own company, you may not be considering how to expand it and make it successful
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How will the UK economy fare with the tensions in Russia?
Inflation is affecting the UK economy Just as the UK emerge from the restrictions of the pandemic and we look
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How eCommerce is changing the shopping process
eCommerce is an extremely big industry in 2021. This can be substantiated by the fact that the total eCommerce sales
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Branding advice for your startup
What brand and marketing do I need for my startup? Starting a business is a daunting task to undertake. While
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How to nurture and retain leads for your business
Identifying and cultivating prospects has been a strategy for companies for years. To nurture and retain leads can be challenging,
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