loyalty schemes – Talk Business | Entrepreneur & Business Advice

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The dos and don’ts of customer loyalty schemes

August 23, 2019November 20, 2020 Dominic Lill Customer, customer loyalty, customer service, loyalty schemes, retention

There’s a stat that people in the customer service and retention arms of businesses often like to cite – your

Travel tips for entrepreneurs who frequently fly

March 22, 2018December 21, 2023 Dominic Lill business, Clients, Cost, Devices, entrpreneur, flight, fly, flying, frequent, investors, loyalty schemes, luggage, parking, plane, Tips, Travel, work

Working as an entrepreneur can often mean that you have to travel to speak to potential suppliers, clients, partners or

Cutting down on churn – The importance of customer retention

August 14, 2017September 21, 2017 Dominic Lill build trust, Business advice, customer retention, customers, email marketing, feedback, growth, Loyalty, loyalty schemes, Online, personal, personalisation, products, Profit, services, stability, Strategy, transparency, trust

Businesses often forget that finding customers is less than half the battle. Without strong customer retention, profits are bound to