customer retention – Talk Business | Entrepreneur & Business Advice

Strategy

Small Additions to Your Retail Store that Make a Big Difference in Customer Retention

February 3, 2023February 12, 2024 Jones customer retention, customer service, signage

Whenever heading into a retail business the product we’re looking for is only part of the equation. While we might

Marketing

How Does 3D Secure Help You Gain Customer Trust

January 20, 2023January 20, 2023 Jones customer retention, customer service

If you want the card program, you run to inspire confidence in your customers and make sure their payment cards

Success

5 Ways to Attract and Retain New Customers to Your Business

March 21, 2022 Jones customer retention, customer service, Loyalty, products, retention, Sales

Companies know that if they retain new customers, they are able to increase profits while also saving money. This might

Money

3 crucial ways for construction businesses to reduce costs

February 28, 2022 Jones business costs, construction, customer retention, Debt, interest rates

One of the biggest challenges a company will face is trying to maximise its profits while keeping its costs to

Strategy

The importance of customer retention

January 10, 2022July 3, 2023 Jones Branding, customer loyalty, customer retention, customer service, retention

Customer retention is one of the key ingredients of any successful business. Companies with high customer retention rates have greater

Marketing

5 ways you can show prospective customers you’re great at what you do

December 9, 2021 Jones customer loyalty, customer retention, customer service, customers

You know you’re great at what you do, and I know you’re great at what you do, but new people

People

How to inspire, measure, and improve customer loyalty

November 24, 2021 Jones customer lifecycle, customer loyalty, customer relationships, customer retention, retaintion

How can you build customer retention and loyalty for your business? To succeed in business you need to have a

Strategy

When does a business’s relationship with the customer really start?

July 29, 2019July 29, 2019 Dominic Lill Communication, Customer, customer retention, Experience, Loyalty, relationship

Acquiring new customers is undoubtedly key to running a successful company, which is why you should do everything you can

Strategy

Five ways to guarantee customer retention

April 18, 2018 Dominic Lill brand, connection, customer retention, Ecommerce, incentives, regular, rewards, Scheme, shares, social media, special offers, VIP

The success of any eCommerce store is based on returning customers. These customers are likely to spend more per transaction

Success

Why you should look beyond profits as a measure of success

February 20, 2018November 13, 2020 Dominic Lill beyond profits, bigger picture, customer retention, employees, goals, Profit, satisfaction, work force

It can be easy to get carried away with looking at the bottom line if you own a business. There

Strategy

5 ways to grow your business with ISO 9001 certification

August 21, 2017November 30, 2018 Dominic Lill Clients, Confidence, credibility, customer retention, customers, growth, ISO 9001 certification, performance, quality, repeat business, Service

For any business to grow, it must provide its customers with a consistent and reliable service or product. It’s also

Strategy

Cutting down on churn – The importance of customer retention

August 14, 2017September 21, 2017 Dominic Lill build trust, Business advice, customer retention, customers, email marketing, feedback, growth, Loyalty, loyalty schemes, Online, personal, personalisation, products, Profit, services, stability, Strategy, transparency, trust

Businesses often forget that finding customers is less than half the battle. Without strong customer retention, profits are bound to

Strategy

How can business critical mobility drive the transport industry?

April 3, 2017March 15, 2017 Dominic Lill business leaders, challenges, Communication, customer retention, decision making, Devices, digital transformation, digitisation, enterprises, innovations, IoT, landscape, logistics, mobility, smart devices, Strategy, transport, transportation

History tells us that the transport and logistics industries have usually been behind the curve when it comes to digitisation